I was very pleased with the home buying process with Bethany Bump and Legacy Mutual Mortgage. Bethany was very professional and punctual during the process. Thank you for your help and guidance during this great time of buying a home.
Cleveland & Krista Powell
Bethany Bump was awesome! She called the seller’s agent for us and was very helpful. It was such a smooth process and they helped us close early.
Where do I start, we are very very pleased. We are beyond grateful for all the help we received from Bethany Bump and her team. The process was very exciting and nerve wrecking at times but above all it was not stressful as we had heard before from some friends who had become homeowners before us. I can honestly say Bethany, Shelly, and Missy were awesome, they answered all of our questions. Kept us informed at all times and would always return our calls ASAP just peace of mind. We feel so lucky to have come across Bethany and her team, now that I hear anybody is trying to purchase a home I just want to say “GO SEE BETHANY BUMP” Thank you all so very much!!!!
We were lead to Legacy Mutual by our realtor, best decision ever! We are completely satisfied with how everything came out. We would most definitely recommend Legacy Mutual to any of our friends and family. We are beyond grateful for everything Legacy has done for our family.
My husband and I overall experience with Bethany was amazing! She was patient, kind and a woman of her word! It was a stressful time but Bethany made it seem so easy.
Great service, knowledgeable to handle the task and get it done.
Sheri Howard Bailey
Love Donna Terrell and her team. First class and they get the job done!
Great team! Always reliable and gets the deal done!
Donna’s team is our go to team for mortgage. She closes on time and assures the clients are updated throughout the process. You can’t go wrong with her by your side!
I had an INCREDIBLE experience with Legacy Mutual in Boerne, TX – The Terrell Team. Donna & team were great to work with, and they worked hard and quickly to get us the loan we needed to purchase our new home in Boerne. I HIGHLY recommend them to anyone looking for a new home in the Hill Country – You won’t regret partnering with this great company and great group of people!
So glad and blessed that we were able to work with Donna Terrell and her team of stars “The Terrell Team at Legacy Mutual in Boerne” when purchasing our home! They were all amazing and we would have not asked for anyone better to walk by our side when making this amazing purchase. The communication that was there was great and we were always informed of how things were moving forward. We 100% recommend using the Terrell Team! You won’t regret it!
Roger & Irina Duran
Bethany was a dream come true! The day we met her was the day we knew that all our financial concerns would be taken care of and the financial side of the home buying process would be worry free! She answered our every question, offered her professional advice when we asked and her kind and pleasant demeanor made my wife and me feel so at ease. She called, emailed and texted us with any and all updates as well as notified us step by step of our deadlines and financial responsibilities. With so many things happening simultaneously, it was good to know that Bethany took the worry from us possibly skipping a step. She is the best!
They don’t just finance home loans, they go above and beyond to try to make a positive impact for families! You can count on Adam and his team! Good people!
I have owned or refinanced homes over a dozen times. Adam Hughes and his team are the easiest financial group I have ever worked with. Professional in every way!
The Hughes Team made our home buying experience very easy and stress free. Adam and his staff were in constant contact with us and always available to answer questions. We highly recommend the Hughes Team!
We had such a wonderful experience with Adam and his team! They were very efficient, honest, friendly and made things go very smoothly. We recommend them to all our friends and family!
Very few times in life one is made to feel truly relevant and that is exactly what the Hughes Team have done for me and my family. The entire process was absolutely an enjoyable experience. Their level of courtesy is quite simply a heartfelt and welcoming presence you can literally feel from the initial engagement. Their level of knowledge is comforting to the extent of them explaining the process and what it entails in a manner where you never feel as being spoken down upon. We are in our forever home and we’re grateful to Adam and Kelly and the entire team for seeing us through every step of the way.
Extremely responsive and wonderful to work with!
Lorraine Bookout was not only professional, but very courteous and patient with us as we went through this process. She provided excellent customer service.
Best first home buyer experience, made it as painless as possible. Very amazing team!
All questions answered, all calls/emails returned. NEVER EVER made me feel I could not as a question.
The dedicated team at Legacy Mutual Mortgage provided top notch service during my first time buying a home and made it seem like an easy process.
Roxanne & Tyler Beckman
Legacy was excellent in providing updates and very responsive when needed clarification. They made this whole process seamless.
Dallas Pipes – Realtor @ Pipes Properties KW
We love working with Bethany, the communication is at the highest level we have experienced. That is key for our team and the great clients we service. You will have a wonderful experience working with Bethany and her team.
Working with Bethany Bump is amazing. Her clients’ financial welfare and satisfaction are her top priorities. Prior to finding a home that I wanted to purchase, Bethany fought for me even during the pre-approval process. Due to some complications in my employment, she had my file reviewed by underwriters just for a pre-approval to make sure that I was in a financial position to even consider buying. I shopped with several other lenders and no one else did this extra due diligence. This was an added step that Bethany wanted to take to make sure that she had the utmost confidence in her pre-approval and she wanted to be confident that she wasn’t setting me up to fail once I got to closing. She was focused on me and making sure that she gave me the best guidance possible to protect my assets. When I ultimately decided to purchase a home from a builder, I was told that I needed to use the builder’s preferred lenders to receive certain incentives. Bethany worked with me to try and beat the preferred lender’s offer. She even went as far as contacting the builder’s corporate office to see if she could become one of their preferred lenders so I could receive my incentives and still have her close my loan. After she had already invested weeks of her time into my file, she gave me the guidance that was in my best interest and told me that the builder’s preferred lender was offering me a deal that I simply couldn’t pass up. She always put my needs first. You simply don’t find that type of customer service in this industry. As an added bonus, she’s easy to work with. She’s responsive to emails and phone calls and just pleasant to be around. As someone who is generally interested in her clients, Bethany makes the daunting task of buying a home or refinancing a little bit friendlier. She treats all of her clients with respect and a genuine concern for them not only as her clients, but as people. Next time I have any mortgage or refinancing needs I won’t even shop around, but I will go straight to Bethany for the best advice and customer service you can find.
Everyone I spoke with was helpful and responded quickly.
Daniel & Kristen Jones
Process was super easy, and Bethany was very helpful and attentive with any questions that arose. Both Bethany and Shelly did an excellent job communication wise.
I contacted Bethany after being notified that the home I was renting was being foreclosed on. My family and I had been living there for two years and liked the home very much. However, our credit was borderline and had a very limited timeframe. However, Bethany and other staff at Legacy Mutual worked with us throughout the whole process, contacting me frequently to let me know status updates. They were very professional and knowledgeable. Especially considering that one week prior to closing it was discovered that there was an additional lien on the property. To summarize, Bethany was able to get a new loan amount approved within days and we closed a day early. I would highly recommend Legacy Mutual.
I’ve had the opportunity to deal with two other different loan companies. Third time is the charm! No doubt. From the beginning to end, Legacy Mutual never once made me feel like I was simply a loan number. I felt every conversation and interaction was unique and personalized. From the updates to the personalized videos. I would not have wanted to accomplish this process with any other group of folks.
Jesse & Shonda Pieper
Bethany was a pleasure to work with and was always super informative! She helped us every step of the way and made sure we closed right on time. It was our first time buying a home and after hearing about tons of horror stories from friends, I can honestly say, if you work with Bethany you will have the SMOOTHEST home buying experience imaginable.
Eddie and Norma Martinez
We’d like to express our appreciation. We feel tremendously blessed and we know that none of this would have been possible without all your hard work. Thank you for everything.
Thomas Fryer – Meritage Homes
Jon has always treated my clients with the utmost respect. If Jon tells you the deal is good, it is good as gold. His weekly updates are very helpful and keeps the loan process free from surprises.
Dayton Schrader – The Schrader Group at RE/MAX Associates
I have had the opportunity to work with Jon on several transactions. He is an excellent loan officer. Our deals closed on time. We were informed all the way. The clients were very happy. I happily endorse and refer Jon Tober.
Tamara Tapman – VP VA Liaison, SWBC Mortgage
Jon is one of the best loan officers I’ve worked with. His product knowledge is amazing. Such a nice person! Extremely professional. It’s my pleasure to recommend him for any mortgage needs.
Ruth Horace – Realtor @ Keller Williams Realty
Jon is a professional and goes above and beyond to communicate with you throughout the loan process. His customer service is very strong and stays connected beyond the close of the deal!
Thank you so much for all your hard work in getting my loan approved on my house. You handled everything in a professional manner and made it seem easy.
Thank you so much for all your efforts in helping us with our first purchase. We are grateful for al the hard work and extra mile you did for us.
Mary Jane and George Natividad
Thank you for being so gifted and working so hard to make it work out like it should. We loved working with you and your team.
Thank you for all the professionalism and help with our home purchase. You helped us with our loan when everyone else told us no. We are thankful for our new home.
Grant Lopez – Realtor @ The Schrader Group of RE/MAX Associates
It’s rare you come across a lender with talent like Jon’s. I’ve had the pleasure of working with Jon for two years and he consistently does a great job. I’ve always been impressed with Jon’s communication and ability to solve any problem that arises. Every Monday morning I know to expect a call from Jon with the latest updates and he gets me laughing each time. I place Jon among the best of the best and I’m confident in referring him to my clients.
Abel and Jennifer Hernandez
Thank you for helping us out. We greatly appreciate everything you have done for us. We are definitely telling our friends and family and you and your team.
Greg Asvestas – Principal Gregory James & Associates
Jon is a professional, learning based and ethnocentric person and also a great loan officer! He has a great grasp of the business, loan programs, and technical, but better yet, he genuinely cares about his clients. He works hard to ensure closings happen and expectations are met.
From the start to the end of the entire process, I felt that I was treated very well by all employees and was kept abreast of any issues. Top notch professionalism. I think you ALL have done a fine job thus far!
My expectations are always high when I refer a client—Donna’s team always meets those. Honestly, can’t think of a specific example, things just appear to run seamlessly
Donna and her team were Awesome! Buying a house can be stressful but they made it a great experience. We really liked the weekly updates. Thank you again for all your work!
My experience with Legacy Mutual exceed all of my expectations, for purchasing my first home I was expecting a extremely stressful and complicated process. It turned out to be the exact opposite, they communicate effectively and are always available to answer any questions we had, the process was very smooth. I would recommend Legacy Mutual to anyone looking to purchase a home.
Everything was perfect! Legacy Mutual Mortgage was extremely instrumental in helping us purchase our home. They went above and beyond expectations to help us resolve issues and kept us informed throughout the process! We couldn’t have purchased our home without this teams assistance!
Donna and her team did an awesome job! I appreciated especially how patient Shelly was with all my questions.
Shawn and his team do a great job of onboarding new clients. He analyzes their current situations and makes recommendations from his huge array of available products. He is diligent up front about making sure everything is going to work. If something looks iffy, he tells them and then makes recommendations on how to improve their overall situation. Throughout the process Shawn is professional, attentive and has the client’s best interest in mind all the time. When problems arise, he goes into puzzle solving mode. You won’t be disappointed.
Shawn Kaplan and his mortgage team are the best in the business because they are honest, communicate, inform, and believe in seeking the best for their clients. His team is a relationship driven team and you as an agent or client enjoy the home buying experience that much more working with them. If you are looking for someone dedicated to providing the best customer service and having you as a realtor shine along the way, look no other than Team Kaplan.
Shawn and the team at Legacy Mutual are absolutely amazing! They go above and beyond for their clients. They set great expectations and work with you no matter your situation. I refer to them daily and will continue to do so!
Absolutely the most amazing team I could have ever asked to work with. They go above and beyond to keep you informed and bend over backwards to make sure everything is as it should be. Incredible group of individuals. A+++!!!!
I had an incredibly stellar experience with Shawn and his team at Legacy Mutual! From beginning to end, the process was seamless. I was consistently impressed by their dedication and attention to detail. The whole team was phenomenal. Thanks guys!!
As a first time home buyer, my husband and I didn’t know what to expect. Shawn, Matthew, Janee, and the rest of the Legacy Mutual team were absolutely amazing. They took their time explaining every detail to us, helped us decide which path was best, and updated us every step of the way. I’ve heard horror stories from others about the mortgage process, but we never had a hiccup with this team! I would recommend them without a doubt.
Trust in this team is the key reason our experience is overwhelming. My husband and I always trust in the Team and it has been wonderful!
Ted Pins – Nashville Radius Group
Shawn Kaplan and his team are top notch professionals that take the care and attention I would only expect for my clients, family and myself. His team are experts in this field and always led with their heart and service to get the client the best possible program to achieve their goals. I have yet to have a client not experience A+ service that they are proud to share with their friends and me! It gives me great confidence to be able to recommend Kaplan’s team and know they are getting extremely well taken care of with diligent follow and keeping me apprised weekly of the status.
David Webber, CMO
Shawn Kaplan and his team at Legacy Mutual are the best at what they do. They take a systematic approach with processes that keep their clients and all parties associated with the transaction informed from day 1 until the closing takes place. Their weekly update phone calls keep clients’ minds at ease and alert them of any potential issues they might arise. From application to closing, Shawn and his team do an amazing job.
Shawn and his team are top notch! They handle my clients from first time home buyers to seasoned investors with their best interests in mind. You will be impressed from the beginning with how they run their business.
Shawn is a highly respected and extremely knowledgeable mortgage professional. Over the past 12 yrs of knowing him, I have personally worked with him on many mutual friends and clients. He always put his clients first and has surrounded himself with a team of like-minded team members to enhance the customer’s experience. Having a lender of Shawn’s status goes a long ways when trying to win multiple offer contracts and getting deals closed in a timely manner. I would highly recommend him as a mortgage professional.